[COVID-19] – Making an appointment & Arrangements for visiting the Consulate

The French Consulate General in London is currently facing a surge of appointment requests for passports and/or ID cards. More than 250,000 French nationals live in the United Kingdom, generating a considerable volume of ID-card/ Passport applications.

Making an appointment

After several months of restricted access to our premises in accordance with the health standards in force in France and the UK, we are working hard to respond to these applications as best we can, given our limited capacity to receive members of the public.

However, it is possible that no slots are available when you try to make an appointment for the first time. As slots are made available for the next 60 days, further appointments are regularly added to meet the demand.

We would be grateful if you could be patient and check regularly, at various times of day, whether any new slots are available.

In the case of emergencies that are confirmed and duly justified, with supporting documents (an imminent journey due to a death or other family emergency, a professional assignment that cannot be postponed, etc.), please contact the Consulate by email or telephone to make an appointment.

We also remind you that you can still travel to the European Union and return to the UK with your valid French national identity card, including after 1 October, provided you hold the status of European resident (pre-settled or settled status) in the UK.

Arrangements for visiting the Consulate

- Visitors must wear a mask as soon as they enter the building and bring their own pen;

- Appointment times must be scrupulously adhered to;

- Fees must be paid by bank card (Visa or Mastercard);

- Only those whom the procedure concerns are authorized to enter the Consulate. If they are a minor or are disabled, only one person may accompany them: father, mother, guardian or social worker for a minor, family member, friend or social worker for a disabled person;

- Access will be denied to anyone showing symptoms (including a fever or cough);

- N.B. access will be denied to anyone visiting with a bag or baggage of any size. Animals are forbidden inside the consulate.


Precautionary health measures require us to limit the number of people entering the Consulate each day. Consequently, priority will necessarily be given to urgent situations.



Applications for new passports are made by appointment only.

Biometric passports can be issued only if you have a recent photograph meeting the required standards. Otherwise, if the urgent situation is justified, you will be issued with an emergency passport or travel pass, depending on your situation.

During the appointment, it will not be possible to leave the Consulate temporarily to fetch missing documents; applicants will have to ensure they have all the supporting documents required on their person and an ID photo in the correct format. If the photo is not compliant, it will not be possible to register the application and you will need to make another appointment at a later date.

Passport et national identity card collections

Passports and national identity card already issued can be collected without appointment at the Consulate of France.

Civil status

Only those applying to register an unborn child may visit the Consulate in person.
British birth certificates may be recorded in French civil-status registers. This procedure is conducted solely by post.

Legalization of signatures, certified true copies, power of attorney

Legalization of signatures is not available at the moment.

Certified true copies and power of attorney are now conducted by appointment only.


The visa department at the French Consulate in London is fully resuming its visa-issuing work.

Our external service provider, TLSContact, has opened its Visa Application Centre in London. Visa applications must be submitted to TLSContact. For full information, and to submit online visa applications, visit our official website: https://france-visas.gouv.fr/web/france-visas/

To make an appointment, you can also visit the website of our external service provider, TLSContact: https://fr.tlscontact.com/gb/lon/index.php

Measures to ensure social distancing and the use of protective equipment have been put in place to protect everyone’s health. Help us protect you, by strictly complying with the following measures: access to TLSContact can be obtained only by prior confirmed appointment. You must turn up at the exact time of the appointment.

Wearing a mask is compulsory, and you must bring your own pen. Payments will be made only by bank card. Temperature checks will be carried out, and anyone presenting symptoms of COVID-19 will be denied access.

Published on 24/09/2021

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